Terms of Service
Effective date: August 2, 2026
1. Agreement to these terms
These Terms of Service ("Terms") govern your access to and use of cruisr's website and services, and form an agreement between you and 17854099 Canada Inc., operating as cruisr ("cruisr," "we," "us," "our"), a company registered in Quebec, Canada, with its registered office at 7275 Saint-Urbain, Local B01, Montréal, QC H2R 2Y5. By using our website or services, you agree to these Terms. cruisr's services are intended for business use only — by using them, you represent that you are authorized to act on behalf of the company you represent.
2. What cruisr does
cruisr provides AI-assisted bookkeeping, month-end close, and consolidation services that run on top of the QuickBooks Online or Xero file(s) you already use. Our service connects to your accounting system and to bank/card feeds on a read-only basis only — cruisr never has the ability to move money into or out of any account, and this capability does not exist in the product. Our AI-assisted workflows draft and categorize transactions with a confidence level attached; a member of our team reviews and signs off on every close package before it reaches you. Nothing is final until your designated approver accepts it.
3. Your account and connected systems
You're responsible for the accuracy of the information and access you provide us, and for maintaining any credentials associated with your account. You can revoke cruisr's access to your QuickBooks, Xero, or bank feeds at any time directly from your own admin settings in those systems — no call to us required. Your QuickBooks/Xero files remain in your name, under your own administrative control, at all times.
4. Fees and billing
Fees are based on the tier and revenue band described on our Pricing page, billed monthly. Onboarding is billed as one month of your chosen tier; if catch-up/cleanup work is required because your books are behind, that work is scoped and quoted separately after your free trial, and you'll see the price before agreeing to it.
5. Cancellation and termination
This engagement is month-to-month — you may cancel at any time, with no long-term contract or minimum term. We may also suspend or terminate services if you materially breach these Terms and don't fix the issue after reasonable notice, or if required by law. On cancellation or termination, you receive a full handover package of your ledger, rules, and documentation in usable form.
6. Your responsibilities
You agree to: provide accurate information; respond to exception and approval requests in a timely way (since our service depends on your designated approver's review and sign-off); use the service only for lawful business purposes; and not attempt to interfere with, reverse-engineer, or gain unauthorized access to our systems.
7. AI-assisted work and human review
Our AI tools draft categorizations, reconciliations, and close-package components, and every entry carries a visible confidence level and source reference. A human on our team reviews and signs off on every close package before delivery, and your designated approver reviews and approves it before any period locks. Because our workflow is human-reviewed at these gates, we stand behind the work we deliver — but you remain responsible for using your own good judgment when relying on any output for decisions outside the scope of the service (for example, tax filings prepared by a third party, or decisions requiring independent professional advice).
8. Intellectual property
cruisr and its licensors own all rights in our website, software, and product. We grant you a limited, non-exclusive right to access and use our services for your own internal business purposes during your engagement with us. You retain ownership of your own financial data and records.
9. Confidentiality
Each party agrees to keep the other's confidential information (including your financial data and our proprietary methods) confidential, and to use it only as needed to perform under these Terms.
10. Disclaimers
Our website and informational content (including blog content) are provided "as is," without warranties of any kind, and are not a substitute for professional tax, legal, or financial advice. For the paid service itself, cruisr warrants that services will be performed with reasonable care and skill, consistent with the controls described on our Trust & Security page; beyond that express warranty, services are provided without other implied warranties to the extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, cruisr's total liability arising out of or relating to these Terms or our services is limited to the fees you paid to cruisr in the twelve (12) months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability for gross negligence, willful misconduct, or anything else that can't be limited by law.
12. Indemnification
You agree to indemnify cruisr against claims arising from your breach of these Terms or your misuse of the service. We agree to indemnify you against third-party claims that our service, as provided, infringes a third party's intellectual property rights.
13. Governing law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the courts of Quebec.
14. Changes to these terms
We may update these Terms from time to time. Material changes will be posted here with an updated effective date; continued use of our services after that date means you accept the update.
15. Entire agreement
These Terms, together with our Privacy Policy and any pricing or engagement details agreed with you directly, form the entire agreement between you and cruisr regarding our services.
16. Contact
Questions about these Terms: legal@cruisr.ai. General inquiries: hello@cruisr.ai. 17854099 Canada Inc. (operating as cruisr), 7275 Saint-Urbain, Local B01, Montréal, QC H2R 2Y5, Canada.